We are looking for an applicant for a permanent position to support our team in Berlin as soon as possible as a
Working Student DevOps & 2nd Level Support (m/f/d)
Your responsibilities
Diverse & exciting
- You support our Customer Service and Project team in technical 2nd Level Support, handling error analysis, monitoring, and system maintenance – with direct customer interaction.
- You operate and further develop our IT and software environments: Installation, configuration, and maintenance of operating systems (Windows, Ubuntu, RedHat); Backup and maintenance of SQL databases; Monitoring of system resources and proactive troubleshooting
- You automate recurring tasks with PowerShell, Bash, or Python and document your solutions in Jira & Confluence.
- You analyze log data, support the setup of deployment processes, and contribute to internal DevOps projects.
- You collaborate closely with our developers, product managers, and support team – and learn something new every day.
Good qualities
that you bring along
- You are currently enrolled in a relevant degree program such as Computer Science, Business Informatics, Business Administration, or a related field.
- You have solid knowledge in operating system administration, network technologies, APIs, and SQL databases.
- Ideally, you already gained first experience in Customer Service or IT Support.
- You have programming skills (preferably Java) and enjoy automation and scripting.
- A service-oriented approach to customer communication is natural for you, and you enjoy solving problems.
- Communication is easy for you: you can interact with our customers in both German and English.
Our offer
to you
- Flexible working hours and work from home option: 15-20 hours/week
- Attractive compensation: €14/hour during the Bachelor’s degree and €16/hour during the Master’s degree
- Up to 30 vacation days plus additional special vacation and child sick days
- Teambuilding events (e.g. summer, barbecue and Christmas parties), online yoga and other health offers, attractive employee discounts, subsidy for JobRad and BVG company ticket
- Open, appreciative, multicultural working environment in a spirit of trust with casual dress code, everybody is on a first-name basis, right up to the management and an extensive onboarding program
- Central location between Turmstraße subway station and Bellevue S-Bahn station, directly on the Spree River with numerous restaurants and cafés for lunch breaks
- Plenty of room for your own ideas and engagement
- International cooperation in a continuously growing company
- And of course: fresh organic fruit, coffee and tea
What is the next step?
Submit your application!
If you think “Yes, that's me!”, please email your complete application to career@dilax.com stating your desired earliest possible starting date.
Let’s get things moving!