Gesina

Implementation & Customer Service

My team and I take care of the account management for our retail customers. We manage all projects and service requests. Whether it's new sensor installations for new stores, questions about reports, or hardware upgrades, we are the first point of contact for our customers. I know many of them personally and have worked with our partner companies for years now. It's important to me that we communicate openly and can rely on each other; that makes my work fun.

Anamaria

Order Processing

My task is to constantly stay in touch with our existing customers from the retail sector: From the first offer to the punctual delivery of our products, I manage their diverse and individual inquiries and orders. The experience I previously gained in order processing helps me master any daily challenges I encounter. I particularly enjoy working with our production department and with my direct colleagues. I very much appreciate the flexibility and freedom I enjoy at DILAX. This is not a matter of course.  

Tom

System Solution & Consulting

My job is to ensure that our products and system solutions meet customer requirements and match with trends. I am committed to ensuring that our processes are stable and can be further improved over time. We support our Sales team with our product knowledge. We see ourselves as a technical hub and maintain a very open, honest, and friendly team culture. As a team leader, I bring along patience and structure. In addition, I am always open to suggestions so that we can all work together productively and keep up with the good energy.

Thorsten

Management

12 years ago, I found DILAX via a traditional job ad. Setting up a business unit was just the right thing to do for me. In 2011, with the first prototypes available, we made our retail solution successful in large retail chains. Now, as CEO, I'm still excited about finding clever solutions for tenders and sales projects together with my team. Visiting customers and convincing them of the value of DILAX is something I still enjoy doing regularly. That’s how I stay connected. Sometimes, the projects make our heads spin, but the energy you feel when you find a good solution together for the most complex requests - that's a unique experience.

Matthias

Project Management

Our product portfolio is my world. I monitor technology trends, market developments, and the needs of our customers. I see how mobility is changing. Providing innovative solutions for public transport is one of the futures of our society. That inspires me because many paths have not yet been defined and I learn a lot. I like to come to the office to discuss new ideas. I like the direct exchange and, of course, our joint lunch breaks in the many good bistros along the river Spree.

Virginia

Office Management

I make sure that the entire team has everything they need for their everyday work life here in our office. I take care of the office organization, plan our team events, and I’m always there to listen to the needs of my colleagues. As a first-aider and fire safety helper, the safety of our employees is also very important to me. At DILAX, I like our open corporate culture and creative freedom. Our team is very diverse and I find working with people from different cultural backgrounds very enriching.

Sebastian

Mechanical Design

My team and I design the housings for the DILAX sensors and ensure that they can be integrated into the vehicles as discreetly as possible. Form follows Function – that is important to me: in the design studies, through our concepts to the final product. To this end, we maintain around 3000 technical drawings. I like the variety of my job: in addition to design and installation, we also consider efficient production. In short: I build great products with great colleagues.

Tony

Research & Technology Development

My job is all about counting accuracy. Currently, we focus on object detection. We are programming the target firmware for the DILAX Structured Light Sensor. When it comes to hardware programming, you don't immediately think of creative solutions, but that's exactly what we need. The best ideas simply result from teamwork. I like developing good products for public transport because we are contributing to green mobility: an important aspect for me as a father and sports enthusiast.

Sama

Product Management

As a product manager, I work as the link between market and product development. One of my tasks is to understand customer requirements and translate them into technical solutions. I'm seeing our software solutions through from the idea to the release, gathering the requirements for product development, collecting the use cases, and developing the roadmap. In my team, we use agile methods, which create transparency and trust and strengthen our collaboration.

Nils

Project Management

I support the sales team in offering our customers the technology that best fits their projects and challenges. I enjoy working with the latest technical solutions and passing on my knowledge. At DILAX, I like the short decision-making processes, the pleasant working atmosphere, and the opportunity to also work from home.

Dave

Production

My job is to produce our hardware. This includes picking, assembly, but also calibration, programming, data maintenance and, last but not least, packaging. At DILAX, we follow a one-piece flow approach, which means that anyone in our team can perform all production activities. I really like this variety in my job. We are always busy, and our team spirit motivates us and helps us achieve good results at work. I think it's a good thing that our technologies are helping to make public transport better and more comfortable.

Dirk

Research & Technology Development

I am an expert in camera systems and lasers. I develop the optical components for our sensors. Previously, I worked in science, but here at DILAX I can develop something that will actually be applied. The DILAX SLS-1000 uses structured light for automatic passenger counting - that's an innovation for the public transport industry. The transformation of mobility is very important to me, and I think it's great that we support it with our products.

Axel

Software Development

I am an experienced programmer, a passionate cyclist, and I believe in public transport. My projects are just as diverse and dynamic: I develop exciting software solutions for our public transport customers and have been working on our retail product since day one. As a team, we work together in an agile and hybrid way. This motivates me, I get a good work-life balance and just works out really well for me as a dad.