Predictive Maintenance with DILAX

When we imagine a vibrant and attractive city, we envision public transport everyone can rely on. What sounds like a dream has to turn into reality. Because it is the only way we can do away with traffic jams in cities and convince people to make the switch to public transport.

Public transport will change. That’s a fact. It will be run on electricity, more flexible and faster and more comfortable. But still, we – the users of these mobility services – require the highest levels of reliability and punctuality. Then the city becomes more livable and everyone will be able to breathe.

What makes mobility reliable for us?

Many factors come into play here. One of the main factors is: there cannot be any breakdowns and technical cancellations. You can achieve this through maintenance which proactively prevents technical faults that could shut down a vehicle unexpectedly.

For example, about half of all delays in the London underground are caused by technical disruptions. Maintenance swallows up about 60% of the entire budget. And this doesn’t even take into account the level of passengers’ frustration waiting for their trains.

The smart workshop

Regular maintenance of ferries, trams, buses and trains guarantees a high level of reliability. And it should be done at the right time – before the damage occurs. Not afterwards or as a general preventative without knowing exactly when it is necessary. This is already possible and will get even easier in the future with data provided by the vehicles themselves. The data is there, you just have to combine and analyze it correctly.

Local Data

Warning signals in real time

This is our area of expertise at DILAX and we have many years of experience. We collect local data and our analytics software analyzes it for every vehicle, line and operation. We use two main sources: historic data on cancellations and current data that turns into a warning signal if a part is about to break down.

Caution and foresight

instead of cancellations and towing

Once a bus is stopped by the side of the road with a flat tire, it is an expensive cancellation. The passengers have to get off and can’t continue their journey, the bus has to be towed and a replacement bus has to be called. Predictive maintenance would have indicated beforehand that the tire’s air pressure was too low and the tire would inevitably burst if it kept going on like that for much longer.

What do my passengers like?

Of course, they like it when everything goes smoothly as promised. But they also like being informed in good time whether the next train is going to be crowded. Or whether the bus, scheduled to arrive in 20 minutes, will be on time. And when there is an accident, a breakdown or traffic jam and the bus cannot complete its trip, they are informed immediately how they can continue their journey.


Traffic managers like predictive maintenance because of:

  • Cost reductions: Less cancellations mean less time in the workshop.
  • Shorter downtimes for maintenance: Targeted and demand-oriented repairs and maintenance.
  • Higher reliability in operations: Real-time data provides indications of impending failures; lifecycles of components and vehicles are optimized. More vehicles are back in action faster.
  • Economic use of materials: Installing spare parts out of necessity to avert damage and not only because it is scheduled.
  • Growing customer satisfaction: When everything is moving, passengers are happy and will remain happy. And you will attract new ones.

Good for the city

Ecological and economical

Everything is moving to maximize values

Unexpected outages and failures in equipment can cost an organisation significant amounts of time and money. This is because it prevents employees from doing their job, stalls production timelines and, depending on the industry, can cause huge amounts of lost customer trust.
Jennifer Ho in Current

Maintenance and repairs in public transport are a demanding task these days. And it will get even more complex with an increase in e-mobility and more diverse mobility services.

If you want to deploy your urban mobility services in a predictive and optimal way day in day out, you need data from your vehicles – data DILAX is already collecting. DILAX software is an intelligent tool for data analysis and evaluation. Predictive maintenance with DILAX reduces downtimes and repair costs and supports the reliable use of vehicles on all routes.

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