We are looking for an applicant to support our team in Berlin as a
Student Assistant Customer Service (m/f/d)
Your responsibilities
diverse & exciting
- As a fixed member of our project management and customer service team you support the day-to-day business and take on customer service tasks
- You support our customers and advise them on technical issues
- Your tasks include monitoring, receiving customer inquiries, error analysis and troubleshooting (remotely) for customer systems
- You support the implementation, coordination and control of rework and repairs and create documentation and work instructions
- You offer our customers assistance with our analysis software
Good qualities
that you bring along
- You are currently attending university for a technical or business degree (e.g. industrial engineering, electrical engineering, mechatronics, business administration or a similar degree)
- You have a quick grasp and your way of thinking is primarily customer and solution-oriented
- Communication is one of your strong points – both in German and English
- You are interested in digital technologies; you are an absolute team player, but also able to work independently and in a structured manner
- Nice to have: Knowledge of software and general basics about networks/IT infrastructure
Our offer
to you
- Flexible working hours and work from home option: 20 hours/week
- Attractive compensation: €14/hour during the Bachelor’s degree and €16/hour during the Master’s degree
- Up to 30 vacation days plus additional special vacation and child sick days
- Teambuilding events (e.g. summer, barbecue and Christmas parties), online yoga and other health offers, attractive employee discounts, subsidy for JobRad and BVG company ticket
- Open, appreciative, multicultural working environment in a spirit of trust with casual dress code, everybody is on a first-name basis, right up to the management and an extensive onboarding program
- Central location between Turmstraße subway station and Bellevue S-Bahn station, directly on the Spree River with numerous restaurants and cafés for lunch breaks
- Plenty of room for your own ideas and engagement
- International cooperation in a continuously growing company
- Fresh organic fruit, coffee, tea, and snacks
What is the next step?
Submit your application!
If you think “Yes, that's me!”, please email your complete application to career@dilax.com stating your earliest possible starting date.
Let’s get things moving!