Student Assistant Customer Service (m/f/d)

We are looking for an applicant to support our team in Berlin as a

diverse & exciting

As a fixed member of our project management and customer service team you support the day-to-day business and take on customer service tasks
You support our customers and advise them on technical issues
Your tasks include monitoring, receiving customer inquiries, error analysis and troubleshooting (remotely) for customer systems
You support the implementation, coordination and control of rework and repairs and create documentation and work instructions
You offer our customers assistance with our analysis software

that you bring along

You are currently attending university for a technical or business degree (e.g. industrial engineering, electrical engineering, mechatronics, business administration or a similar degree)
You have a quick grasp and your way of thinking is primarily customer and solution-oriented
Communication is one of your strong points – both in German and English
You are interested in digital technologies; you are an absolute team player, but also able to work independently and in a structured manner
Nice to have: Knowledge of software and general basics about networks/IT infrastructure

to you

Flexible working hours and work from home option: 20 hours/week
Attractive compensation: €14/hour during the Bachelor’s degree and €16/hour during the Master’s degree
Up to 30 vacation days plus additional special vacation and child sick days
Teambuilding events (e.g. summer, barbecue and Christmas parties), online yoga and other health offers, attractive employee discounts, subsidy for JobRad and BVG company ticket
Open, appreciative, multicultural working environment in a spirit of trust with casual dress code, everybody is on a first-name basis, right up to the management and an extensive onboarding program
Central location between Turmstraße subway station and Bellevue S-Bahn station, directly on the Spree River with numerous restaurants and cafés for lunch breaks
Plenty of room for your own ideas and engagement
International cooperation in a continuously growing company
Fresh organic fruit, coffee, tea, and snacks

Submit your application!

If you think “Yes, that's me!”, please email your complete application to career@dilax.com stating your earliest possible starting date.

Let’s get things moving!